Our review is very negative because we have been trying for the last 90 days to get them to fix a broken caster on our office chair. They sent on that doesn't work we notified them and they said that Coaster Furniture doesn't make the chair we have anymore. So we said...Read more
and they still will NOT work with me. Quite possible the worst company in the history of man kind! I spend almost 2 thousand dollars there and i received about 3 dollars of quality. which is still much better that their customer service. HCC customer service makes...Read more
My wife purchased a faux leather sofa in October. By February the "leather" was already peeling off. Numerous phone calls to this company were never returned. Finally, after almost a year, we were informed by e-mail that "Unfortunately your item/order is well outside...Read more
Ordered bunk beds on December 7th as was told I would get before Christmas as this was a Santa gift for my 2 and 5 year olds. Was told 3 different times it will ship "tomorrow." After speaking to the same guy today (3 business days before Christmas) he was rude, acted...Read more
DON'T MAKE THE MISTAKE WE DID AND READ: Ordered a over sized sofa chair on Jan 23rd. Received email on Jan 30th stating that the chair had shipped and to expect phone call with in 5 to 7 business days to set up delivery in our area. We were never contacted so called...Read more
I ordered two loveseats from Homecinemacenter.com on July 18th, and the website said that the loveseats ships in 2-3 days. I did receive an order confirmation but no shipping confirmation. When I called and inquired, the customer service representative could not have...Read more
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