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Our review is very negative because we have been trying for the last 90 days to get them to fix a broken caster on our office chair. They sent on that doesn't work we notified them and they said that Coaster Furniture doesn't make the chair we have anymore. So we said...
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#810262
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and they still will NOT work with me. Quite possible the worst company in the history of man kind! I spend almost 2 thousand dollars there and i received about 3 dollars of quality. which is still much better that their customer service. HCC customer service makes...
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1.0
#790387
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My wife purchased a faux leather sofa in October. By February the "leather" was already peeling off. Numerous phone calls to this company were never returned. Finally, after almost a year, we were informed by e-mail that "Unfortunately your item/order is well outside...
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#586906
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Ordered bunk beds on December 7th as was told I would get before Christmas as this was a Santa gift for my 2 and 5 year olds. Was told 3 different times it will ship "tomorrow." After speaking to the same guy today (3 business days before Christmas) he was rude, acted...
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#368844
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DON'T MAKE THE MISTAKE WE DID AND READ: Ordered a over sized sofa chair on Jan 23rd. Received email on Jan 30th stating that the chair had shipped and to expect phone call with in 5 to 7 business days to set up delivery in our area. We were never contacted so called...
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Anonymous
Iwas Rip***fftoo

Perhaps since you live in DC, you can contact one of the Federal agencies in person that might be able to investigate Marc's fake business (he's not a real company)

Anonymous
Anonymous

Worst customer service i have ever seen in my life! i was just hung up on right after the POS on the line said..."Sir it is what it is".DO NOT USE THIS COMPANY

#306305
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I ordered two loveseats from Homecinemacenter.com on July 18th, and the website said that the loveseats ships in 2-3 days. I did receive an order confirmation but no shipping confirmation. When I called and inquired, the customer service representative could not have...
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Anonymous
mnicholas

We are having the same problems..waiting for furniture for past 2 weeks..getting the run around..I wish people could be more aware of this company. Its a shame.

koukla
koukla

Currently dealing with damaged goods from Home Cinema Center. Ignored emails and calls, they are refusing to take responsibility. I have been made aware that the BBB is invest...

#254984
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