Home Cinema Center Phone Numbers and Emails

Toll-Free Number:

  • (877) 327-0056

Home Cinema Center Email:

Customer Service
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Contact Information

Home Cinema Center Website:

Home Cinema Center Help Center:

Corporate Office Address:

Home Cinema Center Co., Inc.
14800 Hull Street Rd
Chesterfield, Virginia 23832
United States

Other Info (opening hours):

Hours:

Sales Hours:

Monday - Friday: 9:00am - 8:00pm

Service Hours:

Monday - Friday: 9:00am - 4:00pm

More contact details

Home Cinema Center Rating Based on 72 Reviews

Rating details

3.2
more details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

Summary of Home Cinema Center Customer Service Calls

64 TOTAL
CALLS
00:42 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Home Cinema Center?

Shipping and Delivery Question:

  • “Where is my order”
  • “Bed set arrived damaged”
  • “Where is my order. It was ordered 6/22. Im considering canceling order unless i get more info on a delivery date. The website is preventing me from cancelling as its been shipped. All i have is an order# but no tracking#.”

Activation/ Cancellation Question:

  • “Order cancellation”
  • “To cancel order # 42623”
  • “Cancel order”

Request for Information Question:

  • “Status”
  • “To purchase and ask a question”
  • “Check on order made 3 MONTHS AGO!!”

Staff Question:

  • “Customer service”
  • “Attempts to collect for services not requested”

Product/ Service Question:

  • Damage product
  • “My headboard has broken”

Payments and Charges Question:

  • “Im being charged for something”

Return/ Replace Question:

  • “Return”

Other Question:

  • “I live in Mount Vernon Ohio. I was wondering if I can purchase a couch”
  • “Missing parts”
  • “To get an order update 50262”

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