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Not... Take this as a warning... Home Cinema Center is NOT a real furniture store at all. It is a one-man show, pretending to be an actual company. That is why he is the only person that answers the phone when you call. He's basically buying the furniture for you from...
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5.0
#1051862
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The owner can afford to move to Myrtle Beach from his large home in Chesterfield County VA and mini-mansion in Goochland County VA because he steals money from customers. As all of his BBB complaints indicate that he lies about the status of shipments so he can collect...
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1.0
#1051471
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I Bought a 3 piece living room set from HCC and the furniture shipped exactly when they said it would. The website was easy to use and the selection was phenomenal! This is one of the best sites I have found in quite a while. Beautifully put together. Quality and...
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5.0
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  • Customer
#1025136
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I just got my furniture today and I couldn't be more thrilled. Everything came in looks beautiful. The delivery people were very nice and worked on a convenient time for me. Can't wait to buy more from HCC.., a fantastic company! We're going back to buy furniture for...
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5.0
I liked
  • Products
#999553
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Received furniture badly damaged in part. HCC refused to replace it but offered a cosmetic repair. After the rapair, the furniture by no means looked like new that I paid for. Therefore, I did recover some money for the damaged part. Kelly of HCC (a pseudonym of Marc...
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#998647
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What a wonderful experience dealing with HCC. Customer Service was amazing!! Beginning right with my first contact a lady named Kelly. She was most helpful and as we went through the whole ordering process she followed through right up to the scheduled delivery date....
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5.0
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#989886
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Horrible customer service! I've been trying to get the delivery date for our purchase and, I believe it is Mark Burnetter himself, was very short and rude. His response was "someone will get back to you later today". When I asked him if he could look it up in the...
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1.2
#989802
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Love everything about HCC! I especially appreciate it allows for customer reviews on the items as well as pics people have taken so we can view the products in homes. Reading the reviews is so helpful! Especially when purchasing furniture and decor you aren't seeing in...
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5.0
I liked
  • Products
#975122
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Unfortunately for me, I have to work to pay for my furniture. This was a big problem for me when shopping with this company as I was told by the first delivery company, after ordering, I had to arrange for delivery of the palleted unassembled furniture before five on...
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mldeming
Anonymous

As a follow up to my last comments, it looks like the company is posting positive reviews immediately following a post by an unhappy customer.

mldeming
Anonymous

Yes, apparently their MO is to harass the customer in this templated email threatening legal action and publishing your phone number. This harassment is going to result in a l...

#975016
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I absolutely love HCC! Everything I have purchased from them has been great and their customer service is amazing. Shipping time is very fast and usually less than a week for most of my orders. You can't beat their free shipping either. Saved me lots of money and when...
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5.0
#960858
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