Home Cinema Center
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Home Cinema Center Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Home Cinema Center has 3.2 star rating based on 72 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Products, Customer, Customer service.
Cons: Rude employees, Horrible customer service, Response time.Recent recommendations regarding this business are as follows: "Do not deal with or buy anything fromHome Cinema Center", "Don’t buy from them at all. Website reviews are false.", "Don't Buy", "Do not purchase anything", "Run the other way!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Home Cinema Center has 3.2 star rating based on 72 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Products, Customer, Customer service.
Cons: Rude employees, Horrible customer service, Response time.Recent recommendations regarding this business are as follows: "Do not deal with or buy anything fromHome Cinema Center", "Don’t buy from them at all. Website reviews are false.", "Don't Buy", "Do not purchase anything", "Run the other way!".
Most users ask Home Cinema Center for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Home Cinema Center Reviews
"Order"
I've been waiting since 11/18 for my sofa table. Have called several times and have been given the run around. Last time I actually got to speak with someone I...
"Damaged product, no replacement and delivery or no refund"
I bought a Vendome Curio Cabinet on 4/20/2021. I paid $2,092.34 for it. It was delivered on July 2022 a year later. When it was delivered, it was damaged. The...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Leesburg, Georgia
Damaged product, no replacement and delivery or no refund
I bought a Vendome Curio Cabinet on 4/20/2021. I paid $2,092.34 for it.
It was delivered on July 2022 a year later. When it was delivered, it was damaged. The delivery guys did not take it off the truck. The glass was broken and shattered.
They took it back to Home Cinema Center. I tried to reach Home Center with no luck. I received an email months later saying you are not supposed to send back damaged product . This email came after l had already sent it back.I have tried to reach Home Cinema Center since 2021 with no luck.
It is now 2023.
This is bad business. I want what l paid for and for what is due to me, a replacement and delivery or a $2,092.34 refund.
User's recommendation: Do not deal with or buy anything fromHome Cinema Center
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Sent wrong furniture set
- False reviews on website
- Rude customer service
Preferred solution: Full refund
User's recommendation: Don’t buy from them at all. Website reviews are false.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To get an order update 50262
- Prices
- Customer service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order # 49133
I am very unhappy with the customer service and not getting any information on why the product that order has not shipped but my credit card has just recently been charged. I placed this order back on 04/27/2022 3:19 PM PST and less than 2 weeks ago my credit card has been charged.
I called to find out about shipping and why I have no information on if the product will arrive or not. My son called on Monday 09/12/2022 and the man that he spoke with was rude and told him that someone would contact me within 48 hours. I received no call and so I called today 09/15/2022 and the man that answered the phone was rude. I would like someone to reach out to me as soon as possible.
If I don't hear back from someone today before 3:00 PM EST I will be contacting my credit card company to get credit back for a purchase that I never received and I will contact the Better Business Bureau to report your company. This is unacceptable!
Preferred solution: Full refund
User's recommendation: Don't Buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad service and communications!
- Response time
- Damaged furniture
- Rude employees
Preferred solution: Fix or replace power recliner
User's recommendation: Run the other way!
Unfortunately, you just provided him with his house payment on his $2 million beach mansion and multiple other properties in SC. File a small claims lawsuit and send the lawsuit to his address at {{Redacted}} He users a mail drop facility for his business address so police and lawyers can’t track him down and lock him up!
Martinsburg, West Virginia
I ordered a dining room set in Dec 2021
User's recommendation: Do not purchase anything
Gilberts, Illinois
Bed set arrived damaged
User's recommendation: Do not use this company
This is his entire business model! He buys used and damaged furniture at a discount from furniture stores, then resales it as “new” at a mark up. Read all of the reviews and you’ll see.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Wilkes Barre, Pennsylvania
It's been months and I never got my idem
Preferred solution: Full refund
User's recommendation: Don’t buy from them
Call the police!
Dallas, Texas
Not receiving all merchandise
User's recommendation: Help not be tacky..
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Wilkes Barre, Pennsylvania
Rude man who talked down to me and hung up I just want my money back
Preferred solution: Full refund
User's recommendation: Don’t do it
Report him to law enforcement for stealing your money.
Dothan, Alabama
No ETD for unit purchased
User's recommendation: Do not order from them
Report him to your local law enforcement, block him from billing your credit card, call the Myrtle Beach psychiatric ward because Marc at HCC needs a new home. Perhaps that can be his half-way house after he serves his prison sentence.
New Port Richey, Florida
Horrible SCAMMERS
User's recommendation: DO NOT USE
Let us know if your attorney would like to file a class action lawsuit, There are thousands of people who have been scammed by this fake business. He seems to pour a lot of the stolen money int real estate, so SC might have laws similar to FL where you can’t take his homes. Speaking of homes, he has 5 or 6 in SC including a mansion on the beach- 8920 N Ocean Blvd Myrtle Beach, SC 29572
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rude Customer Service
- Rude employees
Preferred solution: Maybe a little kindest and not making your customers feel stupid for asking questions.
He was not rude, he was just telling you what you needed to do. You did not want to do that so you mistook that for rude.
You were falsely accusing him of being rude, so he hung up on you.
Keep writing more reviews. The more reviews you write, the more people see what a big fool you are.
Leander, Texas
Because
User's recommendation: Absolutely NOT, I’d give 0 stars if I could
It is a scam and you dodged a bullet. You would have either ended up with damaged re-sale furniture or nothing at all. Guess Marc will need to figure out another way to pay the mortgage on the mansion this month- 8920 N Ocean Blvd Myrtle Beach, SC 29572
North Dartmouth, Massachusetts
Very rude costumer service representative!
User's recommendation: I don’t recommend it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel order #45283
- Rude customer service
User's recommendation: Avoid this company!
You can also try the other 4 addresses if you don’t reach Macr Burnetter at the 2.5 million oceanfront property that he purchased with stolen money from his fake hone cinema scam. Just type in his last name to get the addresses: https://www.horrycounty.org/apps/landrecords
About
Home Cinema Center is a retail company which specializes in sales of home cinema related products. It was founded in 2004. The headquarters is based in North Myrtle Beach, South Carolina, United States. Home Cinema Center offers bedroom furniture, living room furniture, theater seating, projectors, and entertainment centers. It also provides popcorn machines. The company has an Affiliate Program for partners. Home Cinema Center ships their products to the United States, Canada, Mexico, United Kingdom, and Germany. The company accepts returns for exchange or refund within 7 calendar days of the receipt date. Available payment options are Visa, MasterCard, American Express, Discover, and money order. It is possible to use PayPal service. Order status can be tracked in personal profile on the company website. Customer assistance can be provided by phone.
Home Cinema Center is ranked 20 out of 454 in Cinemas and Theaters category
USA
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Owner BURNETTER MARC 8920 N OCEAN BLVD MYRTLE BEACH SC 29572 Deed Book2258 Deed Page1350 District880 - MYRTLE BEACH Estimated Acres.47 Acres Primary Building Estimated Year Built2007 Finished Area4,632 sqft Bedrooms6 Baths6 Taxable Values Residential Land$807,500.00 Residential Impr.$911,100.00 Farm Land$0.00 Farm Impr.$0.00 Farm Use$0.00 Other Land$0.00 Other Impr.$0.00 Total$1,718,600.00